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Manage the Country and IP blocker

The Country and IP blocker feature allows you to restrict access to your store based on a visitor's country or IP address. This is useful for preventing unwanted traffic, reducing fraud, or complying with regional business restrictions.

I. Accessing Country and IP Blocker​

Step 1: Open Geolocation​

Select Geolocation from the app menu.

Step 2: Open Country and IP blocker​

Click the Country and IP blocker tab.

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Step 3: Enable the feature​

Enable the Country and IP blocker toggle. Requests from the countries and IP addresses in your list will be blocked according to your rules.

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II. Add Countries or IP Addresses​

Click Add item and choose a Type in the Country and IP blocker window.

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Blocking by country​

When Country is selected as the type:

  • You can block access from one or multiple countries.
  • A list of available countries is displayed, and you can use the search to find them faster.
  • Simply select the countries you want to restrict and click Save.

This option is ideal if you do not ship to certain regions or want to prevent traffic from specific locations.

Blocking by IP address​

When IP is selected as the type:

  • Enter a specific IP address (for example: 1.2.3.4).
  • Click Add IP to include more addresses in the block list.
  • Click Save to apply the restriction.

IP blocking is commonly used to stop suspicious activity or repeated abuse.

III. Redirect Blocked Visitors​

In Redirect requests to, enter the URL where blocked visitors should be sent. All blocked countries and IP addresses will be redirected to this URL.

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IV. Manage Your Block List​

All blocked items are listed in the table. You can filter the list by Country or IP Address, search for a specific item, and remove any item you no longer want to block.

Conclusion​

The Country and IP blocker gives you full control over who can access your store. Review your block list regularly to make sure you're stopping unwanted traffic without turning away genuine customers.

If you're not sure what to block, or a visitor you didn't mean to block can't reach your store, email us at support@gelacy.app with the country or IP address. We'll help you review your block list.

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